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User research is a fundamental component that informs what we create as the Product & User Experience teams. Through user research, we uncover insights about user behavior, attitudes, technology proficiency and a lot more which are factored in the design of a useful, functional and usable product. However, user needs and behavior evolve with the passage of time and to make great products, we need to keep up with …

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Often, products are created to address an existing problem, improve people’s lives or disrupt an existing marketplace. Products, new or existing, have to be constantly evaluated to meet evolving user needs and behaviors, and to continue to develop the ways in which we respond to those changing needs. To be fair, this is not just the job of the design team, or that of the product team. It is …

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The digital experiences that Accela creates spans multiple devices and the context of use is a fundamental piece, which drives what we offer on each. In this article, I wanted to share insights that will be extremely valuable, as we take a fresh look and perspective to create outstanding products in the future. Although technology has made our lives easier, the end goal of a user has always been …

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Harish Vaidyanthan's portfolio | ux